We're often asked
questions about Donate Planet.

Here are the answers to some of them.
If you don't find the answers you're looking for please contact us.

Questions & Answers

Can I pause my recurring donations and restart them again later?

Yes, in your Donate Planet account dashboard you can pause and resume your recurring donations, or change the frequency of recurring donations at any time.

How do I stop my recurring donations?

Simply log in to your Donate Planet account, and you can pause or cancel your recurring donations, or change the frequency of recurring donations anytime.

Can I pay via direct debit from a nominated account?

For your security, Donate Planet lets you make donations with your credit card. That way, you don’t have to provide your bank account details.